By accessing or using the Diamelo INC., website (the “Site”), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services or purchasing our products.

Eligibility & Use of the Site

By using this Site, you confirm that you are:

  • At least 18 years old, or
  • Using the Site under the supervision of a legal guardian

You agree not to use the Site for any unlawful or unauthorized purpose.

Products & Services

Diamelo INC. offers fine jewelry, including custom and made-to-order pieces.

  • Product images are for illustrative purposes only
  • Slight variations may occur due to craftsmanship, lighting, or display settings
  • All product descriptions, availability, and pricing are subject to change without notice

We reserve the right to limit or refuse service to anyone at our discretion.

Custom & Made-to-Order Jewelry

Custom, personalized, engraved, or made-to-order items:

  • Are final sale
  • Cannot be canceled, returned, or exchanged once production has begun
  • May require customer approval prior to production (where applicable)

Diamelo INC. is not responsible for errors in sizing, spelling, or design approvals provided by the customer.

Pricing & Payments
  • All prices are listed in USD, unless otherwise stated
  • Accepted payment methods are displayed at checkout
  • Applicable taxes, duties, or import fees are the customer’s responsibility

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or unauthorized activity.

Shipping & Delivery
  • Delivery timeframes are estimates and not guaranteed
  • Diamelo is not responsible for delays caused by carriers, customs, or unforeseen circumstances
  • Risk of loss transfers to the customer upon confirmed delivery

Please refer to our Shipping Policy for additional details.

Returns & Refunds

Returns and refunds are governed by our Returns Policy, which forms part of these Terms.

By placing an order, you agree to the conditions, timelines, eligibility requirements, and applicable return shipping charges outlined in that policy.

Intellectual Property

All content on this Site—including logos, images, product designs, text, graphics, and trademarks—is the exclusive property of Diamelo and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

User Conduct

You agree not to:

  • Submit false, misleading, or harmful information
  • Interfere with the Site’s functionality or security
  • Attempt unauthorized access to any part of the Site or its systems

Violation of these terms may result in restricted or terminated access.

Limitation of Liability

To the fullest extent permitted by law, Diamelo INC. shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from misuse of products or the Site

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Disclaimer of Warranties

All products and services are provided “as is” and “as available,” except where an express written warranty is provided.

Diamelo INC. disclaims all implied warranties to the fullest extent permitted by law.

Governing Law & Jurisdiction

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the courts located in New York, NY.

International Customers

If you are purchasing from outside the United States, you may be subject to additional local laws and regulations. Nothing in these Terms limits your rights where such laws apply.

 

Diamelo INC reserves the right to update, modify, or revise these policies at any time without prior notice. Changes will take effect immediately upon being posted on this website. We encourage you to review this page periodically for updates.